Privacy Policy

Ceramic Society ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit joinceramicsociety.com (the "Site") or contact us through our chat widget.

1. Information We Collect

We collect information you voluntarily provide when you contact us through our chat widget or by email, including your name, business name, phone number, email address, and any information you share in a message.

We also automatically collect limited technical information about your visit, such as IP address, browser type, device information, referring URL, and pages viewed, primarily through cookies and analytics tools (including Meta Pixel).

2. How We Use Your Information

• To respond to your inquiries and provide the services you request.
• To send you follow-up communications related to your inquiry or our services.
• To measure and improve the performance of our Site and marketing.
• To comply with legal obligations.

We do not sell your personal information. We do not share mobile opt-in data or consent with third parties for marketing purposes.

3. SMS & Messaging Consent

If you provide your phone number and opt in through our chat widget, you consent to receive messages from Ceramic Society related to your inquiry. Message and data rates may apply. You can opt out at any time by replying STOP.

4. Cookies & Tracking

We use cookies and similar technologies, including the Meta (Facebook) Pixel, to understand how visitors use our Site and to measure the effectiveness of our advertising. You can control cookies through your browser settings.

5. Third-Party Services

We use trusted third-party providers to operate our Site and communicate with you, including LeadConnector (chat widget) and Meta (analytics/advertising). These providers process information on our behalf under their own privacy terms.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Policy or as required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond within a reasonable timeframe.

8. Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

10. Contact

Ceramic Society
30 N Gould St, Ste N
Sheridan, WY 82801
Email: jakecburlile@gmail.com
Phone: (208) 941-5458